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When you receive your new giffgaff SIM card, you have to activate it to be able to use it. This tutorial will guide you, step-by-step, through the details to activate your giffgaff SIM.
You will be able to test the signal strength before spending any money by inserting the SIM in your unlocked phone, however, payment is required to activate your giffgaff SIM card. You can make the payment by credit or debit card, or visit your local shop and get a giffgaff top-up voucher. We also accept O2 top-up vouchers - as giffgaff runs on the O2 network.
If you order your giffgaff SIM card on our website, you will get £5 free credit bonus after activation.
Before you get started, make sure that your phone is unlocked and that you have coverage where you are.
Start by inserting the SIM card into your phone:
See a signal? Great, you can now activate your SIM card.
01On the home page of the official Giffgaff website, click on the "Activate your SIM" button to begin the activation process.
02Enter the activation code, consisting of 6 digits that you will find on the plastic card that contains your giffgaff SIM card, as you can see in the image below. In case you have lost this code, you have to use the 13 or 19 digit code printed on the SIM card itself (just before 3Ggg1 or 4Ggg4).
03Register or login. If you still do not have a Giffgaff account, you must create one now. With your Giffgaff account, you can manage your Giffgaff services and participate in the community. The username you choose can not be modified again.
04Select your product. You can select a monthly plan (a goodybag) or you can just top up and have airtime / PAYG credit. You will be able to exchange the credit for a goodybag if you decide to do that.
05Select your payment method. You can use a credit or debit card, or a voucher.
06Personal details. Enter the correct details of the person who will be using the SIM.
07Press the 'Activate my SIM' button and Yay! You're activated. A confirmation email will be sent to you.
When you have completed the entire activation process, your Giffgaff SIM card should be activated within 30 minutes to 24 hours. You'll then see the "Congratulations. You made it!" screen to confirm it. You'll then be invited to use the Setup Wizard. This last step is very important as it is used to make sure your phone settings are correct, so you'll be able to use the Internet and MMS.
You can then choose to exchange your credit for a goodybag.